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What are Epson Printer Error Codes 000043 and 000033? How To Fix It

Epson printers are renowned for their consistent performance, exceptional print quality, and overall reliability. This reputation stems from Epson’s precision manufacturing and use of cutting-edge inkjet technology across their wide range of printers for home, office, and commercial use. However, as with any electronic device, occasional errors can occur even with Epson’s reliable printers. Two common error codes Epson users may encounter are the cryptic 000043 and 000033 codes. In this guide, we will decode the meaning behind these common Epson error codes and provide Epson Printer Troubleshooting Guide For Error Code. With some simple troubleshooting and maintenance, you can clear these errors and continue enjoying seamless printing from your Epson device. The 000043 and 000033 error codes point to specific issues affecting normal printer operation. While frustrating when they pop up, understanding what these codes mean is the first step towards getting your Epson printer back up and running quickly.  

What is Epson Printer Error 000043?

Error 000043 indicates a problem with the printer’s carriage motor or carriage belt. This error occurs when the printer is unable to properly move the print head assembly back and forth during printing. 


There are a few potential causes of the 000043 error:

– The carriage motor has failed or is not functioning properly. This electric motor is responsible for moving the print head left and right. If it is defective, the printer will not be able to move the print head.

– The carriage belt is damaged or has become loose. This belt connects the carriage motor to the print head assembly. If it is loose, damaged, or broken, this can trigger the 000043 error.

– There is friction or obstructions preventing the print head from moving smoothly across the carriage rail. Dirt, debris, or even tape residue on the rail can cause resistance and lead to this error code.

– The carriage rails are damaged or bent. If the metal rails that guide the print head are bent or damaged, this can prevent smooth movement and cause the 000043 error.

– The printer firmware needs to be updated. An outdated firmware version may cause improper communication between the printer’s components leading to a carriage error.

So in summary, error 000043 indicates a mechanical issue relating to the printer carriage, such as a defective carriage motor, damaged carriage belt, or obstructed carriage rail. Updating firmware or cleaning the rails may resolve it, but a printer repair may be needed for motor or belt issues.

How to Fix Epson Printer Error Code 000043

Error 000043 on Epson printers typically indicates an issue with the printhead. Here are some Epson Printer Troubleshooting Guide For Error Code to try and resolve this error:

– Check that the print head is installed properly and clicks into place. Remove and reinstall the print head to ensure a proper connection.

– Examine the print head for any obstructions like dried ink or debris. Gently clean the print head contacts with a soft, damp cloth. Do not touch the nozzle area.

– Run the print head cleaning utility in your printer software or on the printer control panel. This will clear any clogged nozzles.

– Install the latest printer software and firmware updates. Outdated software can sometimes cause communication issues.

– Check the connection from the printer to your computer. Make sure cables are securely plugged in. Try a different USB cable if possible.

– Do a power cycle – turn the printer off, unplug the power cable, wait 30 seconds and plug it back in. This can reset any temporary glitches.

– Try printing a test page to isolate the problem. If the test page prints properly, the issue may be with your software application.

– As a last resort, contact Epson support for advice or to arrange a replacement print head if cleaning attempts are not successful.

Taking the time to troubleshoot error 000043 can often resolve print quality issues and avoid replacing the print head unnecessarily. Be sure to use official cleaning kits and follow Epson’s instructions closely.

What is Epson Printer Error 000033?

Error 000033 is a common error code that affects certain Epson printer models. This error indicates there is a problem with the scanner unit in your Epson printer. 

Specifically, error 000033 signifies an issue with the scanner motor not functioning properly. The scanner motor is responsible for moving the print head assembly back and forth during printing and scanning. When this motor malfunctions, it triggers the 000033 error code.

There are a few potential causes for the scanner motor failure that results in error 000033:

Obstruction in the scanner assembly – Paper jams, debris, or other objects stuck in the scanner assembly can prevent the print head from moving smoothly. This blocks the scanner motor and causes it to show error 000033.

Worn out scanner motor – Over time and heavy usage, the scanner motor can become damaged. This wear and tear on the motor can lead to error 000033 appearing.

Connection issues – Faulty wiring connections between the scanner motor and printer motherboard can cause communications errors that result in a 000033 display.

Failure of scanner motor – In some cases, the scanner motor itself fails or malfunctions due to age or defects. When the motor is unable to operate properly, the printer will be unable to move the print head and error 000033 occurs.

So in summary, error 000033 indicates a problem with the scanner motor that prevents the print head from moving during printing operations. Checking for obstructions, motor wear, connection issues, or motor failure can help identify the root cause. Understanding what causes error 000033 is key to resolving it.

How to Fix Epson Printer Error Code 000033

Error 000033 indicates a problem with the printer’s print head. Here are the steps to Epson Printer Troubleshooting Guide For Error Code and resolve this error:

  1. Remove and reinsert the print head – Turn off the printer, open the printer cover and locate the print head. Gently remove it and then firmly reinsert it back in place.
  2. Clean the print head – The print head nozzles may be clogged. Clean the print head nozzles following the instructions in your printer’s user manual. You can use the printer’s built-in print head cleaning utility.
  3. Print a nozzle check pattern – Print a test page to check if the nozzle check pattern prints correctly. If not, the print head needs to be cleaned again.
  4. Align the print head – The print head may be misaligned. Access the print head alignment function from the printer settings and run through the alignment process. 
  5. Replace the print cartridge – If cleaning the print head does not help, the issue could be with the print cartridge. Replace the cartridge with a new genuine Epson cartridge.
  6. Update printer software – An outdated printer driver can also cause Error 000033. Go to Epson’s support site and install the latest printer software and firmware.
  7. Check interface connections – Make sure the interface cables between the printer and computer are securely connected at both ends. Try a different high quality cable if possible.
  8. Reset printer to factory defaults – If all troubleshooting steps fail, reset the printer to factory defaults. This will clear any software issues causing the problem.

With some basic checks and cleaning, Error 000033 can easily be fixed. If the error persists, contact Epson support. Be sure to use genuine Epson ink cartridges to maintain optimal print quality.


Epson printers are known for their reliability, but errors can occasionally occur. The error codes 000043 and 000033 are two common ones that users may encounter. As we covered, 000043 relates to a carriage error while 000033 indicates a problem with the print head.  If you cannot resolve the issue using online resources, call an Epson support representative. They can help troubleshoot the problem and provide customized support for your specific printer model.


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